Alarm Lock ETPLN Guía de usuario descargar pdf (Pagina 63)

DL-WINDOWS™ for Trilogy Networx™ V4.0 USER'S GUIDE 63

place a check in the check box next to the lock's serial num-

ber and click the Delete Selected Serial Number(s) but-

ton.

In the Gateway Configuration screen, click the Number of

Locks to Discover pull-down list and select a number of

locks that you want to detect; in this case, you can select

"1" because you are only re-adding this one lock to the sys-

tem. Click the Discover Locks On Selected Gateway

button to initiate the search.

A popup screen entitled "Discovered 1 Locks" will appear,

indicating the serial number of the lock (along with its signal

strength and lock model)

Re-add the lock serial number to the Gateway by placing a

check in the check box next to the lock's serial number.

Click the Use Selected Locks button.

A Link Locks popup appears asking if you want to link your

new locks now (if the popup does not appear, click Tools,

Link / Unlink Lock Profiles. Click Yes to open the

Link / Unlink Lock Profiles screen.

In the "Available Lock Profiles" field, click the Profile previ-

ously assigned to the lock, and click the serial number of

the lock in the "Available Lock(s) By Serial Number" field.

After linking, a Send Profile to Lock Now popup automati-

cally appears requesting if you wish to send the lock Profile

to the physical lock (if the Send Profile to Lock Now

popup does not appear, go to the DL-Windows main

screen, click to highlight the lock Profile, then click the

Comm button and click Communicate with current Net-

work lock). The DL-Windows Network Lock Comm

Screen opens. Check "All" and click the Start Communi-

cation button. When communication is complete, click the

Close button. You're done!

RESET GATEWAY ISSUES

How do I reset the Gateway and what effect will it have on

my system?

Turn to page 25 and follow the "Resetting the Gateway"

instructions for a "Partial Reset".

After a "Partial Reset" is performed, all Gateway Lock Ta-

ble data is also erased, and the Gateway is ready to be re-

discovered. The "Configuring DL-Windows for Wireless

Lock Use" section on page 15 has the instructions neces-

sary to get this "new" Gateway back into the system--but

start with step 3 on page 17. Listed here are all the steps

starting with step 3:

3. Discover New Gateways

4. Add ("Assign") the Gateway to an Account

5. Discover physical locks on the Gateway

6. Assign (add) discovered locks to the Gateway

7. Link lock to a Profile

8. Send Profile to lock

Note: After a "Full Reset" is performed, all Gateway Lock

Table data and network settings are erased, and the Gate-

way is reset to its original factory condition.

GATEWAY IN RED COLOR

One of the Gateways listed in the Gateway Configuration

screen is colored RED.

--or in other words--

How do I re-establish communication with a "lost" Gate-

way?

A working Gateway (discovered on the network, as-

signed to an Account and operational) is listed in the

Gateway Configuration screen in blue colored text.

When a working Gateway has subsequently lost com-

munication with the network and the Gateway Configu-

ration screen is opened, the Gateway appears listed in

red colored text.

If you see a Gateway listed in red, either the network or

the physical Gateway device is responsible. Click to se-

lect the red colored Gateway in the list, then click Ac-

tions, Relocate Gateways (Displayed in red) to try to

re-discover the problem Gateway through the network.

See page 45 ("Actions > Relocate Gateways

(Displayed in red)") for the complete procedures.

LOST LOCK

How do I re-establish communication with a "lost" lock?

If you lost communication with a lock, first verify a few

basic details:

1. Has something changed to affect communications?

Is the lock still on the door? Did someone remove

the door for some kind of maintenance? Has furni-

ture been moved around and now there is something

that is blocking the radio signal to the Gateway?

2. Is the lock still functioning? Find the physical lock

and attempt to unlock by entering a working User

Code. Are the key-presses cause beeping sounds?

3. Check the radio signal from the Gateway using the

test tool. Is the signal strength weak?

4. If the test tool is not available, try to determine if the

distance between the lock and GW is greater than 75

to 100 feet. A new Gateway may need to be installed

(see page 24, "Adding a new Gateway to an exist-

ing system").

5. Take the lock off the door, bring the lock physically

closer to a Gateway and try to re-discover the lock.

6. If the signal strength to that lock has always been

strong and suddenly it is non-existent, the lock may

have an internal failure. Try the procedure in the

section named "I just replaced the lock batteries--

but I accidentally lost the lock programming"

above (see page 62). This procedure is basically de-

TROUBLESHOOTING (cont'd)

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